One dog mom is forever grateful for a particular United Airlines employee who eased her worries as her family took a flight overseas.
Ashley Cervantes, a military wife, was traveling from Texas to Hawaii; they refused to take the trip without their beloved Boxer, Maya. The pup is too big to be allowed a ticket with the passengers on the airplane, so there was only one thing to do: board her on the flight in cargo.As many pet parents know, having their pet companions fly in cargo can be a worrying experience, which is why Cervantes was understandably concerned about her pup.
On a Facebook post that went viral, she wrote: “I’ve been a hot mess since we flew out of Dallas this morning. Every little bump or turn in the aircraft I pictured my baby Maya girl and her scared face.”
Amidst her anxiety, Cervantes had taped a note to Maya’s kennel to describe the pup’s shy but sweet nature. She also added her phone number, desperately hoping that one of the airline employees might send her a text, saying everything was alright.
“I knew it was a long shot, and honestly I was not expecting a text from anyone,” she wrote on the post. “And then to my surprise, I got a text from a complete stranger updating me on Maya.”
During a layover at the Denver airport Ashley received a heartfelt note from Maya’s point of view — along with a photo of the pooch with the employee.
“I can’t even describe the amount of stress that has just been lifted from me, all because of his kindness. Thank you sir for treating my family as your family! 💓” she wrote.
When Cervantes shared the heartwarming story on the Love What Matters Facebook page, it got shared thousands of times!
In comments on the post thread, Cervantes explained that she’d love
for the airline employee to get recognition, and even contacted his supervisors to tell them about his amazing work.!
As for Maya? She arrived at the destination airport in Hawaii safe and sound with her humans!
🐶🏝️
